01
The questionThe problem, as it is usually asked
An export you built for the occasion is hard to trust. The reader cannot tell what was left out, and you cannot show it matches what was recorded.
What people ask
What did our agents do on this resource, in order?
What can this reader see, and what is hidden from them?
If we leave, can we get everything out, and prove we did?
The records search answers the first, the disclosure level the second, and the exit objectives with a signed bundle the third. The ledger is append-only: retention and redaction are a policy choice, not a call.
02
RegulationThe rules and the business context
GDPR, Article 15
Regulation (EU) 2016/679AppliesSince 25 May 2018
A person may ask a controller for access to the personal data held about them. Answering needs a record you can search and export, scoped so that it does not expose other people’s data.
Official text ↗Retention and exit
Business contextAppliesOngoing
Customers ask what happens to their data when they leave. Published recovery objectives, measured beside what was promised, make the answer checkable.
Legal references are summarised and dated as of October 2026. They are given so you can see where the need comes from, not as legal advice. Read the official text, and ask counsel how it applies to you. Intramedial does not make any organisation compliant with any law.